Choosing the Right Managed IT Services Provider
In today’s tech-heavy workplace Managed IT Services is one of the fastest growing sectors in the technology landscape. Today, business relies daily on the cloud, personal devices, smartphones and mobile printing – and it’s imperative that it all runs seamlessly and securely.
That means more time spent managing technology and less focusing on core business initiatives.
Managed IT Services help businesses like yours to manage everything tech-related from IT security to data management, 24/7 remote system monitoring and a variety of other IT services. Their job is to keep your business safe, secure, and your technology updated.
If you’re thinking of outsourcing your IT to a Managed IT Services provider, keep these things in mind:
- A good provider will ask the right questions – They will want to know all about your business – from what you need from your cloud provider through to specific technology. They will want to understand your workflows and data management protocols. The right provider will ask you the right questions.
- Make sure they are available 24/7/365 and provide remote monitoring – A good provider will offer dedicated monitoring that can remedy problems before they shut you down. Choose a provider that offers complete monitoring including workstations, your network, servers, routers, switches and firewalls.
- They should provide 24-hour support, remote monitoring and on-site support – This is a deal breaker! You should be able to access a live tech at any time to correct any issue. The right provider will provide immediate remote service and on-site visits when necessary.
- Make sure they know your industry – A knowledgeable provider will understand the specific technological requirements for businesses in your industry. They will go beyond hardware offering recommendations to improve workflows, training and software. Make sure they have a thorough understanding of your business and industry.
Are you ready to learn more? Give us a call and let us help you make your business technology more efficient, your data management more secure, and free up your time to focus on your core business instead of your technology!