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Security Operations & Incident Response

No matter what industry you’re in or the size of your organization, there is a growing need to monitor your systems for potential threats – and have the capacity to respond quickly in the event of a compromise.

To build out this capacity, organizations might consider building out their own team of certified security specialists to improve their ability to detect and respond to cyber threats.

What Do Security Specialists Do?

Security specialists monitor and analyze activity on networks, servers, endpoints, databases, applications, websites, and other systems, looking for anomalous activity that could be indicative of a security incident or compromise. They are responsible for ensuring that potential security incidents are correctly identified, analyzed, defended, investigated, and reported.

Cartoon of many employees working on security operations

The Challenge

Security Specialists are Expensive

Building a team of Security Specialists can be expensive and the costs might be difficult to justify. However, you need to be able to stay one step ahead of threats with strong security automation.  These are the challenges SMBs must consider when thinking about building a team in-house:

Finding Qualified People

  • A team of Security Specialists needs a varied set of skilled security experts
    • Level I Engineers – responsible for detecting, identifying, and troubleshooting security events that come in
    • Level II Engineers –mitigate detected attacks
    • Level III Engineers – expert mitigator who also build tools and processes to improve threat hunting and/or threat intelligence

24 x 7 Commitment

  • Security operations is 24/7 so you need enough engineers to make sure someone is available for every shift including vacations, and sick periods

Technology Acquisitions

  • Security intelligence platform including a SIEM
  • Case management and ticketing system to track events through its history

Training Costs

  • Initial and ongoing training cost to stay abreast of new technologies and threats

The Solution

Atlantic Tomorrow’s Office has long provided managed services to the business community with Managed Print, and Managed IT remote monitoring/remediation services.  Building on those base services, Atlantic invested in people and technologies to become a leading provider of Managed Security Services.

Atlantic’s team of Certified Security Specialists utilize the following skills:

  • Basic Security Monitoring
  • SIEM Deployment
  • Advanced Threat Detection
  • Forensics & Incident Response
  • Log Collection
  • Normalization
  • Notifications and Alerts
  • Security Incident Detection
  • Threat Response Workflow
Two cartoon employees point at security system

The Results

Partnering with Atlantic for Managed Security Services delivers organizations with the following benefits:

24/7 Security Monitoring

  • Confidence that your organization and network are protected 24/7
  • Avoid costly breaches, maintain your reputation, and build trust with your customers

Best-in-Class Intelligence

  • Atlantic leverages top intelligence in the field looking for vulnerabilities not affordable by many SMBs

Elite Security Technology

  • Atlantic is constantly vetting advance security solutions to keep network secure as attacks shift, new malware is created, or new tactics emerge

Extend your Team

  • Work with internal IT team by offering advice and strategic direction to improve security

Risk Assessment and Security Testing

  • Outside perspective on identifying gaps in your organization’s security

Lower Costs

  • Employee Costs – save on salaries, benefits, training and hiring costs
  • Staffing Costs – eliminate need for 24/7 staffing to monitor and respond to potential threats
  • Infrastructure Costs – no need to build full security infrastructure

Worry-free Maintenance

  • Manage patches and updates for outdated systems, firewalls, or applications to eliminate potential attacks


  • Identify and mitigate gaps in your security to meet compliance mandates

Request an Assessment

Benchmark your current position with one of our experts. 

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